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Home security

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Home security

I recently disconnected my internet and tv but still have home security. I now have a different internet carrier and would like to know how to get my touch pad back online. It is currently off line and I cannot view my home or set alarm using the app.

Official Employee

Re: Home security

Hi 2ggg! Sorry for the delayed response. On order to get your touchscreen connected to your third party internet provider, we will need to send a tech to get the touchscreen connected to the new internet service.


If you would like to move forward with scheduling an appointment, please send me a private message verifying the first and last name of the account holder, and the street address associated with your services. To send a private message click on my name "ComcastChe", then click private message me.