I recently disconnected my internet and tv but still have home security. I now have a different internet carrier and would like to know how to get my touch pad back online. It is currently off line and I cannot view my home or set alarm using the app.
Hi 2ggg! Sorry for the delayed response. On order to get your touchscreen connected to your third party internet provider, we will need to send a tech to get the touchscreen connected to the new internet service.
If you would like to move forward with scheduling an appointment, please send me a private message verifying the first and last name of the account holder, and the street address associated with your services. To send a private message click on my name "ComcastChe", then click private message me.