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Hi Davecook329 -
I apologize for the frustration that this has caused. We recently experienced an issue that would result in errors for users like you've described. We’ve been able to restore service to the Xfinity Home mobile app and we expect that all users will regain functionality.
I know you've said you experience issues like this weekly -- can you tell me more about the ongoing issues you are experiencing? Only the 21001 errors?