Community Forum

Home app no longer shows activity

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

Home app no longer shows activity

My Xfinity home app on iphone 6 no longer displays any activity.  The app works, but when I go to activity it says "There are no events."  What happened?  I used to be able to see what time every door in the house was opened or closed.  Help!

Official Employee

Re: Home app no longer shows activity

Hi jharrismsu - 

 

I pulled up your account & see a ticket has already been opened for you about this issue.  I'd like to follow up with you here to make sure this issue is resolved.

 

Thanks,

 

Rachel

Official Employee

Re: Home app no longer shows activity

Hi jharrismsu - 

 

I pulled up your account again & see a tech has been out to help with this issue & the ticket has been marked resolved.  Please reach out to me if you are still experiencing any issues.

 

Thanks,

 

Rachel

New Poster

Re: Home app no longer shows activity

It is 6:15 pm and my iphone shows no activity for today. There has been a lot of activity today, beginning at about 1:30am.