Xfinity plant
Xfinity globe
Community Forum

Error code

Regular Visitor

Error code

Error 13502
Official Employee

Re: Error code

Hi cj6252 - 


We're currently experiencing an issue that is affecting the Xfinity Home Mobile App & Subscriber Portal.  Our engineers are actively working on restoring full App & Portal functionality.  I am adding your name and account to a ticket to confirm your issue is resolved once we've issued a fix.  I will provide updates as they are available.  I apologize for the inconvenience and thank you for your patience.
 
 
Thanks, 
 
Rachel