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Error Message43500

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Error Message43500

Has there been any positive resolution to the Session Error meassage 43500   Had the service installed yesterday and it worked on both my IPhone and IPad today iget the message.  The screen works on my laptop and desktop with the same user long on and password that I am trying to connect with the mobile devices

Official Employee

Re: Error Message43500

We have identified the root cause for the 43500 error & are planning to issue a fix tomorrow.  Please try again tomorrow evening.  Sorry for the inconvenience.

Official Employee

Re: Error Message43500

The issue with the 43500 error message was fixed earlier today.  Please try using the XFINITY Home mobile app now & let me know if you continue to experience issues.  Thank you for your patience.