Xfinity Forum Archive...
This is an archived section of the community.
Content in this area has been identified as outdated or irrelevant.
This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.
Post your questions in the Xfinity Community
I have private messaged you to help figure out which user ID you must use. Currently, we only allow a single user ID to access your Xfinity Home applications.
Sorry that you are still unable to login. I have private messaged you some additional troubleshooting steps. Please let us know how you make out.