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Error 43401

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Error 43401

Please help asap. I am unable to login to the xfinity home app. I need to control my xfinity security system from this app. I tried:

 

1. deleting and re-adding app

2. resetting my fxfinity password

3. restarting my iPhone

 

Same issue on wife's phone and my iPad. Please help asap.

Official Employee

Re: Error 43401

Please review the solution posted here: http://forums.xfinity.com/t5/Xfinity-Home-App/Are-you-unable-to-login-to-your-Xfinity-Home-mobile-ap...

 

If you are still unable to login, please confirm the user ID you are using to login and Private Message me and I will help.