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Error 13502

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Error 13502

My home app is not working. Keeps saying error 13502. Can you fix this or give me a solution?
Official Employee

Re: Error 13502

Cindysexton0524 - 

 

I apologize for the frustration that this has caused.  We’ve been able to restore service to the Xfinity Home mobile app. If you’re still experiencing issues, please PM me so I can troubleshoot with you directly, but we expect that all users will regain functionality.

 
Thanks,
 
Rachel