I am experiencing the same issue as of today. Errors 13502 and 21001. I also cannot seem to access our xfinity Home info from PC. I am receiving the message "please try again".
I can login and access everything except Home Security from the website. This is happening on our ios, android, and home pc.
Mattbennet3324, SailorJerry & ddeans2001,
I apologize for the frustration that this has caused. We’ve been able to restore service to the Xfinity Home mobile app. If you’re still experiencing issues, please PM me so I can troubleshoot with you directly, but we expect that all users will regain functionality.