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Error 13502

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Error 13502

I keep getting error message when trying to log into security in iPhone. I really pay to much to have issues with service. I read on forum problem solved and yet I continue to have issues!
Official Employee

Re: Error 13502

Hi gon2train -

 

We're currently experiencing an issue that is affecting the Xfinity Home Mobile App & Subscriber Portal.  Our engineers are actively working on restoring full App & Portal functionality.  I am adding your name and account to a ticket to confirm your issue is resolved once we've issued a fix.  I will provide updates as they are available.  I apologize for the inconvenience and thank you for your patience.
 
 
Thanks, 
 
Rachel