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Hi seanner -
I pulled up your account & see the issues you are experiencing. Can you tell me if you are experiencing issues with all your lights or just one specifically? Have you recently moved any of your lighting modules?
Hi seanner -
That error would indicate that the lighting module is either unplugged/off or having trouble communicating with the touch screen. This help article will walk you through re-pairing your lighting modules: http://customer.xfinity.com/help-and-support/home-security/secure-pairing-light-switch-or-controller
I am also getting the same error code when I try to turn off my alarm. I am on vacation and have a repair person on site to do sme work. I only added my home security to Comcast a few months ago and am very sorry I made a switch. I continue to have issues like this one.
Hi Frank14 -
Our techs have made multiple attempts to contact you, but were unsuccessful. Can you please reach out to me if you are still experiencing an issue?