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Can't download sporting events

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Can't download sporting events

Every time I try to download a sporting event, IE basketball game football game at home, the download gets to 90 - 95% and then automatically starts downloading from the start again. Thus, it will say 95% downloaded and then jump to 0% downloaded and start again. It will continue to do this until I hit cancel download. I am downloading from my home Wi-Fi and the compatible device has enough space. Please help very frustrating.
Expert

Re: Can't download sporting events


@CZPC wrote:
Every time I try to download a sporting event, IE basketball game football game at home, the download gets to 90 - 95% and then automatically starts downloading from the start again. Thus, it will say 95% downloaded and then jump to 0% downloaded and start again. It will continue to do this until I hit cancel download. I am downloading from my home Wi-Fi and the compatible device has enough space. Please help very frustrating.

the 'device' may need to be hard rebooted. on most iOS you can hold down the power button until power off is offered (full shutdown). On Android devices it depends on the hardware but holding down the power may give you a shut down option. then after 30p seconds or so power device back up and try download again. (I would first make a very short recording like TV land channel (SD) and a short show in progress. That would allow quick testing that downloads can be successful. also, did you try playing the same problem with download program via streaming to see if it fails at the same point?



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Official Employee

Re: Can't download sporting events

 

Hi CZPC, I replied to your private message please reach back out to me there for further assistance. 


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