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Cameras Don't Work on App or Web!

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New Poster

Cameras Don't Work on App or Web!

I'm getting more and more frustrated with this system.  Everytime you fix errors, more and new ones arise.  I can't access my cameras on the go or on the web......wifi or cellular, can't see them!  Everything was fine until 2 updates ago.  WTH!!!!

Official Employee

Re: Cameras Don't Work on App or Web!

Hi jw69magik - 

 

I've private messaged you.

 

Thanks!

 

Rachel

Contributor

Re: Cameras Don't Work on App or Web!

Not working for me as of this morning either. Rachel I have sent you a message as well. Thanks.

New Poster

Re: Cameras Don't Work on App or Web!

I can't see my comer
Official Employee

Re: Cameras Don't Work on App or Web!

Hi chris818 & bobby559 - 

 

I've pulled up your accounts & opened tickets on behalf of you both.

 

Thanks,

 

Rachel

Official Employee

Re: Cameras Don't Work on App or Web!

Hi chris818 - 

 

A tech has made 2 attempts to reach you.  They will try once more.

 

Thanks,

 

Rachel