Community Forum

Camera preview will not load on phones or tablet

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

Camera preview will not load on phones or tablet

I haven't been able to use the app for 2 months now.  Camera preview will not load in app.  Monitor in house is working fine..... This is the only reason we got the service

Official Employee

Re: Camera preview will not load on phones or tablet

Hi joe24881 - 

 

I've opened a ticket to investigate the source of this issue!

 

Thanks!

 

Rachel