Community Forum

Bug with live camera on LG V20 7.0 Android

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Frequent Visitor

Bug with live camera on LG V20 7.0 Android

I have discovered a bug,

When viewing a live camera feed ,the video will freeze after 9 seconds on LG V20 running 7.0 or higher Android (Like a still picture). The only way to unfreeze is to switch to another camera (which will also freeze after 9 seconds) and then switch back to original cam.

6.0.1 devices dont seem to be affected.

LG V20 7.0 = Freeze
Samung J7 6.0.1 = no freeze
Samsung S7 Edge 6.0.1 = no freeze
Samsung Note 7 6.0.1 = no freeze

All running 7.24.2.72402
V20 updated to 8.03.80003
Hopes this helps & get solved
Official Employee

Re: Bug with live camera on LG V20 7.0 Android

Hi 2muchspl -- 

 

Thanks so much for posting.  I'll begin looking into this!

 

Rachel

Frequent Visitor

Re: Bug with live camera on LG V20 7.0 Android

Any info on this???

Updated LGV20 to 8.0.7.80007 same issue, can play any 15 second clip... Live video freezes on any camera after 9 seconds.
Frequent Visitor

Re: Bug with live camera on LG V20 7.0 Android

Still freezing...ADT lookin mighty nice with the free 60 day trial....

And it isnt just me, now that 7.0 is rolling out to multiple platforms the playstore reviews are being littered with 1 & 2 star reviews for the same issue.
Frequent Visitor

Re: Bug with live camera on LG V20 7.0 Android

Finally fixed with update 8.2.21.802021 that went live today!! Took a lil long but all seems good. Great work!!!