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Anyone having issues with the mobile home (alarm) app the last three days

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Anyone having issues with the mobile home (alarm) app the last three days

Anyone had issues with the mobile app(alarm) for the last three days . It only works on an off through out the day. Keep getting message unable to login message.

Official Employee

Re: Anyone having issues with the mobile home (alarm) app the last three days

Hi monster916 -

 

We are aware of an issue that is affecting the Xfinity Home Mobile App & Subscriber Portal.  Our engineers have been and continue to actively work on this issue. When resolved, App & Portal functionality will be restored & nothing will be needed to be done on your end.  I will provide updates to the pinned message at the top of this thread as they become available.  I apologize for the inconvenience and thank you for your patience.

 

Thanks,

 

Rachel