Community Forum

problems with norton

New Poster

problems with norton

I got the  new modem from comcast . I`VE HAD NO PROBLEM WITH NORTON ON 1 OF MY 3 COMPUTERS THE OTHER 2 , i keep having to reinstall every other day the free norton that comcast has  , any ideald how to fix.

Re: problems with norton

Hi hihodon,

 

Please tell us what your operating systems are onPC #1 (the one that Norotn is OK on) and PC #2 and #3 which Norton is not OK on.

 

Also do you have any other Antivirus, or anti-malware installed on any of the systems?  Is Windows Defender enabled?

 

The more info you can give us in regards to system configuration etc will be helpful.

 


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!