Community Forum

ipad

New Poster

ipad

It shows that an individual who is using an Android phone or iPhone users. It also shows the pic of an iPad that is pinned! Why?
Official Employee

Re: ipad

Hello @sheila-mcmillan. I would like to try and assist you with what you are seeing. Without posting any of your personal information publicly, are you able to take a screenshot of where you are seeing this? Thank you.  

Re: ipad

Hi ipad,

I believe the image you are questioning is the following:  

It is reachable by selecting the More Norton block on the main page of Norton Security Suite (NSS) and then selecting the Identity Safe Button.  This function is not active in the Comcast version of NSS, as it uses only a Local Vault rather than a Cloud Vault as used in the Retail Norton products.  If you need more info let us know.

 

More NSS.png