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email scammer impersonating an acquaintance

New Poster

email scammer impersonating an acquaintance

Received an email purporting to be from a person I know, but then the scammer requested gift cards, and on the second email, the domain was not the same as the real person's. Is there anywhere I can report this to Xfinity and can anything be done to block this type of scam?

Problem Solver

Re: email scammer impersonating an acquaintance

Yes, if you log into the Xfinity web site and select Support, you can search for 'report phishing', you'll find how to report issues like this https://www.xfinity.com/support/articles/phishing-scams.  The email address for reporting is abuse at comcast dot net.

Joe V
(not a Comcast employee, just another paying customer)