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email scam

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email scam

I received the following email from   Xfinity <online.communications@alerts.comcast.net>:

 
 

 

Important Information from Comcast

 

 

 

 

 

  |   

 

 

Hello,

 

We write to inform you that your account has been blocked due to inactivity
To ensure that your online services with Comcast will no longer be interrupted

 Click here to confirm your email address

you will be asked to log to your account to confirm this email address be sure to log in with your current primary email address

Thank you for using Comcast

The Xfinity Comcast Team

 
 

 

Sincerely,
XFINITY® Team
25emailpwd916chg

 

 

 

 

 

 

 

 

 

 

All part of our commitment to you

 
 

This is a service-related email. Comcast will occasionally send you service-related emails to inform you of service upgrades or new benefits.

Please do not reply to this email, it is not monitored. If you'd like to contact us, please visit our
website here.

Comcast respects your privacy. For a complete description of our privacy policy, click here

© 2019 Comcast. All rights reserved. All trademarks are the property of their respective owners.

Comcast Cable, One Comcast Center, 1701 JFK Boulevard, Philadelphia, PA 19103
Attn: Email Communications
 

 
 
Valued Contributor

Re: email scam

@dstraughn1 

 

Unfortunately, there is not much that can be done about these types of emails here in the forum. You will need to report these directly to Comcast's CSA team. More information on how to report these emails directly to that team can be found here: https://internetsecurity.xfinity.com/help/report-abuse/#tab-spam

 

from the Comcast site: 
"Report Phishing Emails

When reporting phishing emails, it is critical that you send us the email headers. Please do not forward the phishing email. Forwarding the email will remove the original headers.


Report phishing email sent to or from a Comcast.net email account

Once you have copied the full message headers from the spam message, paste the header and the message into an email and send it to abuse@comcast.net with the subject line "Phishing email."