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a fraudulent phishing email where can I report it?

New Poster

a fraudulent phishing email where can I report it?

I just received what is clearly a phishing email pretending to be from Xfinity wanting my financial information!. Where can I report it ?

Banks have fraud emails like fraud@chasebank.com.  Does xfinity have such an address? If not , you should have. Virginia Lange Sarasota FL

Regular Contributor

Re: a fraudulent phishing email where can I report it?

Forward it to abuse@comcast.net which can be found at https://internetsecurity.xfinity.com/help/report-abuse/ under the Support link.

Joe V
(not a Comcast employee, just another paying customer)
Official Employee

Re: a fraudulent phishing email where can I report it?

Hi @vmlange

 

Were you able to get assistance following the link provided above? 

Regular Contributor

Re: a fraudulent phishing email where can I report it?

Don't expect a response after forwarding to that email address.  I've forwarded several and received no response.  No idea what transpired after they received the forwarded phishing email.

Joe V
(not a Comcast employee, just another paying customer)
Official Employee

Re: a fraudulent phishing email where can I report it?

I have a phone number I can provide you with if you would like to speak with someone directly @jav6joev. If so, please send me a private message by clicking on my name, "ComcastChe" then click private message me. In the body of this message please verify your first and last name, street address including city state and zip code, and the account number or phone number associated with your services. 

Regular Contributor

Re: a fraudulent phishing email where can I report it?

Not interested in speaking with anyone about this.  Just would be nice to know that a phishing email forwarded was received and whether it helped or not.

Joe V
(not a Comcast employee, just another paying customer)
Official Employee

Re: a fraudulent phishing email where can I report it?

Ok, thanks. We will address this.