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Xfinity Blocking Websites

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Xfinity Blocking Websites

I have a digital marketing company. I use "group buy" tools. The subscription/site I had was working fine until about a month ago. I called Xfinity multiple times and got to their highest level of support and was told there was nothing they could do and that they were not blocking access to the site.


I cancelled that subscription and signed up for a different one. Xfinity is once again giving me the "site is not safe" error but when I click on "Allow Access", nothing happens. Nothing. I just tried, again, and it actually allowed me in. This time. Just like with the last site, there will be random fleeting moments where I can get in and then it's blocked, again.


I upgraded to Xfinity for this? The two sites are:


Thousands of people are using these sites. Why can't I?


Gold Problem Solver

Re: Xfinity Blocking Websites

I don't know if it will help because I don't have xFi Advanced Security available for testing, but have you tried: and ?

Official Employee

Re: Xfinity Blocking Websites

Hi @SEOJoyce


Welcome to the Xfinity Forums. I can help take a deeper look into this. Can you please send me a private message with your first and last name? Can you also provide the MAC Address of your modem? 


To send a private message click on my name "ComcastChe", then click send a message.  


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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