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Why was my norton cancelled this week

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Why was my norton cancelled this week

Why was my Norton cancelled?

Re: Why was my norton cancelled this week

Hi Willytee1,

This occurs when there is some coruption of the data bases between Comcast and Norton.  Sometimes the remove and reinstall of Norton corrects the problem - other times not.  The only sure fix is to

follow the link below.

 

https://forums.xfinity.com/t5/Internet-Archive/Info-for-customers-receiving-cautions-that-Norton-is/...

 

Once you contact chat and they tidy up the data bases - things should work fine.

 


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Re: Why was my norton cancelled this week