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Update for Cable Haunt flaw?

New Poster

Update for Cable Haunt flaw?

When will my cable modem get a firmware update to avoid the latest bug: Cable Haunt?
Frequent Visitor

Re: Update for Cable Haunt flaw?

Can someone from Comcast answer the question? Ive spent way to much time on the phone with people who do not understand / know about the proplem.

New Poster

Re: Update for Cable Haunt flaw?

Have you posted a list of modems that are impacted anywhere on your website?

Frequent Visitor

Re: Update for Cable Haunt flaw?

Its been 2 weeks without a reply or any information from Comcast. Its situations like this that make me ask the question why am I a Comcast customer. At a minimum someone should acknowledge our question.

Re: Update for Cable Haunt flaw?

 

Escalated


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Frequent Visitor

Re: Update for Cable Haunt flaw?

Thank you

 

I did fine this post over in the Business forums but it only address a single modem model. 

https://forums.businesshelp.comcast.com/t5/Equipment-Modems-Gateways/cable-haunt/m-p/40003