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Re: I got an email from comcast stating update account or service will be terminated is this a scam

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Re: I got an email from comcast stating update account or service will be terminated is this a scam


@hakirby wrote:

Email say's Important notice from techiical support. Update what 


credit card information

Expert

Re: I got an email from comcast stating update account or service will be terminated is this a scam


@wingtruong wrote:

@hakirby wrote:

Email say's Important notice from techiical support. Update what 


credit card information


It's most likely a phishing email.  You can either report it or delete it, but do not click on anything or enter any personal information.

 


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Re: I got an email from comcast stating update account or service will be terminated is this a scam?

Thanks to all for the help. When I got messages back from the forum I also got the red logo but I do not see this lago on any other emails. Also all emails from comcast do not get to me on this email I only get them on the second email account I set up as instructed by comcast support and they do have the red logo. I am really confused because I also get a not secure message on both accounts when I click on any message. I refresh page and it the message not secure is gone until I click on an email again.

hakirby

Official Employee

Re: I got an email from comcast stating update account or service will be terminated is this a scam?

Hi, hakirby. Are you able to upload a screenshot of the email, without clicking on anything of course and without any of your personal information in it? That would help us identify/confirm potential malicious intent. 


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Official Employee

Re: I got an email from comcast stating update account or service will be terminated is this a scam?

Hi, hakirby. I never heard back from you about this. If you end up needing further assistance with it, please create a new post. Thanks!


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