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Probable Fraud

New Poster

Probable Fraud

I found no place on the xFinity website to report probable fraud.  In the unlikely event that this is a legitimate promotion, xfinity has done a poor job of handling it with an unsolicited pitch from a 3rd party.  I don't know where the link came from, but here it is:

 

<Edited>

 

<Edited> people.xyz appears totaly bogus.  I have attached a screenshot  below.   

 

screenshot8.jpg

Problem Solver

Re: Probable Fraud


@bthomas1026 wrote:

I found no place on the xFinity website to report probable fraud.  In the unlikely event that this is a legitimate promotion, xfinity has done a poor job of handling it with an unsolicited pitch from a 3rd party.  I don't know where the link came from, but here it is:

You didn't look very hard if you didn't find the place to report suspected fraud, phishing, spam or scamming on the Xfinity web site.  Just click on SUPPORT and in the search bar type 'phishing', 'fraud' or whatever you're looking for and numerous links pop up, e.g. https://www.xfinity.com/search#q=fraud&pc=1

 

By posting the active link you suspect to be fraud/phishing, you're playing into the fraudster's hand by providing it to all of us here in this public forum for inadvertent clicking on it.  Posting a screenshot (that shows) is the way to go, but NOT an active link.  You can always de-activate it by breaking the link by spelling out the domain, e.g. dot xyz.

Joe V
(not a Comcast employee, just another paying customer)
New Poster

Re: Probable Fraud

JoeV,

 

Yep, I did the search that you recommend ("fraud") before I posted and again after and what I found was a place to report actual ID theft (ID Theft Affidavit submittal via mail or FAX), but not a place to report a suspicious site.  If you have a link to that, please post it.

Problem Solver

Re: Probable Fraud

Generally, you report an issue based on the method received, e.g. email, text, phone call.  Search for Phishing, Spam, etc and there are ways to report those.  If you visit a suspicious site that you think is fraudulent, you can go to https://www.whois.com/whois/ and identify the domain owner/provider and report abuse there.  That doesn't appear to be an Xfinity/Comcast issue. 

 

Your screen shot is now visible.  If that was an email or text then Comcast has reporting steps for that.  Just because an email has a company's name or logo in it (Xfinity) doesn't mean it is from or authorized by that company.  It sure looks like a Phishing attempt and should be reported:  https://www.xfinity.com/support/articles/phishing-scams

https://internetsecurity.xfinity.com/help/report-abuse/

Joe V
(not a Comcast employee, just another paying customer)

Re: Probable Fraud

@bthomas1026 

 

Addtional information can be found at the following link:

 

https://forums.xfinity.com/t5/Anti-Virus-Software-Internet-Security/Comcast-Email-Phish-or-Legit-How...

 

The following link (close to the end of the above link)is no longer valid:

 

"You can also find the most common phishing scams listed on this page" http://constantguard.comcast.net/alerts

 

But vaild info can be found at the URL shown below:

 

https://internetsecurity.xfinity.com/help/alerts/

 

The link associated with:

 

Learn more about email phishing is also invalid, please use this link:


https://www.xfinity.com/support/articles/phishing-scams

 

 

Hope this help a bit!


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