Partner code: Xfinity
What are you trying to do? In general, if you are installing through the button on internetsecurity.xfinity.com or from "add devices" from within the product, you should not have to enter a partner code anywhere. Let us know where you are at and what you are trying to do and maybe we can help you out.
Is this what you are seeing? Just trying to narrow down what you might be seeing and tying to get @JonMcB_Norton to see this reply. Perhaps a bit more information, such as were you trying to install Norton Securtiy Suite or the new version of Norton Online Security.. A link to the instructions you were following may also be helpful.
@kathybeck9235 Could you let us know what platform you are installing on (Windows, Mac, Android, iOS) and perhaps provide a detailed description of what is going on/how you got there? We need more information on the context of your problem.
I wanted to add my mobile device to the Norton Security I have through Xfinity. Also even though Norton is working on my computer , when I check in to my Norton account it says I haven't signed in any devices.
Please see if the following information assists you in getting Norton Mobile set up on your mobile device.
If you still have problems, please start a new thread as your situation has nothing to do with a partner code and will receive better visibility in a separate thread.
The partner code is "Xfinity"
Let us know if this helps!
Norton Security Suite is no longer available for download, however Norton Security Online (NSO) is being offered for free. Please see the following link for the NSO installation:
Please try to install NSO per the instructions and let us know how things go.
I am trying to install Norton Security on a mac pro. It will not scan properly and says it can not fix a virus problem. Just indicated it can't fix it. I tried to acess the Norton help line and it asked for a partner code. That's it. No help. I must say my mac is rotten with viruses on and off, crazy microsoft office assistant, yahoo redirect virus.
The partner code is "Xfinity"
I am not a MAC user hopefully a MAC user will come along and be able to add more info.
It has been a PI-the you know where.
After I installed Norton I found that page wanting the partner code. You said it is Xfinity. I entered Xfinity and was promptly taken to page to download what I just installed.
Is the following image what you are seeing? Or are you seeing something else?
Alo did you try to follow the instuctions in the following link.
I only just discovered that there was a reply.
Norton was so bad to my browser that I ununstalled the addon.
Norton keeps annoying me with wanting to install browser addon. Maybe I should just be rid of it altogether.
When I typed Xfinity in the partner code box it just took me back to Xfinity site to download Norton! I've spent hours on this now uggh! So frustrated and confused...
Hi Taiskii, thank you for your post and welcome to our community forums. I understand you are getting redirected to the download screen when using the partner code. Please let us know if you are were able to get Norton installed or if you still need assistance.