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Norton anti-virus message keeps popping up

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Norton anti-virus message keeps popping up

Hello:

 

Since I recently installed Norton Anti-Virus (free with my Comcast subscription), I have started getting the following alert which I've refused to answer.  It eventually goes away after a minute, but it returns again within 5-10 min.  The message states :  "Computer 10.0.0.16 is attempting to access rapportd on your computer.  Do you want to allow?".  I'm using a macbook pro with Mojave 10.14.5 and Safari 12.1.1.  Any clues if this is really another computer or is this alert ok to allow next time it pops up?

 

Thanks

 

Official Employee

Re: Norton anti-virus message keeps popping up

Panther6967, welcome to our community! I did a bit of research and found that this is only an issue on Apple devices. I would recommend reaching out to Apple Support here to find the best answer to your question.


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