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The Norton Security Online (NSO) with the Xfinity at the bottom is what you want.
The Norton Security Suite (NSS) with the CG at the bottom is the older version which is still usable, but not the latest version that Comcast offers.
It does not sound correct that you have installed the NSO and the LiveUpdate (LU) produces a change to NSS.
Please use the following Norton Remove and Reinstall Tool instructions to remove all Norton that may be installed on your system:
Plese pay attention to the "I need help removing Norton Section. Youj will desire to use the Advanced Options Remove function. After going through the removal, restart your system and follow the instuctions in the following link:
Remember to run Live Update as many times as necessary for it to report "No updtes found" nd double check by Using Help/About from the main screen and verifying you have version 220.127.116.11 installed.
Please let us know how things go!