Community Forum

Norton Patch - If it won't install - Try this...

Valued Contributor

Norton Patch - If it won't install - Try this...

I downloaded some updates this morning. Included in the updates was a patch. Never had an issue before but this time it wouldn't install. I tried shutting down/restarting. Tried everything I could think of. As a last resort I clicked on 'Help', then 'Get Support'. It ran a Diagnostic test and BINGO...that fixed the issue. Since it worked for me I thought I'd pass that on and hopefully it will help someone else in the future. Peace

Re: Norton Patch - If it won't install - Try this...

Thanks for the info - hopefully it will help others.


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
New Poster

Re: Norton Patch - If it won't install - Try this...

I had the same problem and your solution worked great! Smiley Happy

New Poster

Re: Norton Patch - If it won't install - Try this...

Your solution worked - thank you!

New Poster

Re: Norton Patch - If it won't install - Try this...

Hey, this worked perfectly for me too!!!! I want to say thanks for the help because you did a great job!!!