I received a new laptop, went to install Norton, but the 13 digit key that comes up during installation indicates the pin code is associated with another account and I need to sign into the account. I don't have another account. I called comcast and after 1.5 hours on hold was told they could not help. I tried to call norton (24/7 support) but they are closed. How do I get a valid pin?
Just a few questions to start with:
Please see the folllowing - it may be of some help:
Norton Chat Support is not available at present time, but you can go here and select the "View Local Phone Numbers" and go from there.
<EDIT> Here is an addtional link you can look at!