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NORTON ANTIVIRUS CANCELLED WHEN I CANCELLED TV SERVICE (I have internet)

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NORTON ANTIVIRUS CANCELLED WHEN I CANCELLED TV SERVICE (I have internet)

Hello,

My Norton antivirus was cancelled when I cancelled TV.  I have internet still.

I have tried calling tech support but they transfer me to Norton and they tell me I have to have Comcast FIX it.

 

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Re: NORTON ANTIVIRUS CANCELLED WHEN I CANCELLED TV SERVICE (I have internet)

@DENNISDT 

 

Are you by chance on Prepaid Internet?

 

Is Norton Security Online really available at no additional cost for Xfinity Internet customers?

 

Yes. Norton Security Online is available at no extra cost for Xfinity Internet customers. Xfinity Prepaid Internet customers do not receive Norton Security Online.


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