Community Forum

Modem security

New Poster

Modem security

modem security---My security program keeps telling me that my modem has "open access" and is not secure. What do I need to do?

Expert

Re: Modem security

If you're at your home network, it probably refers to your router's WiFi - you need to have WPA2 security enabled so that nobody can just log on to your network. Run your router's Setup program again to enable it. 

 

Unless of course, you're logged into a public WiFi hotspot like "xfinitywifi"... that's gonna be open by nature. 

 


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!