Been dealing wiith this for several years now. Randomly when I try and go to a site such as accuweather.com and others I get a window macfee safe home is blocking this site. Well don't have macfee installed on my system. I'm using defender, wife uses norton, and I have another system with no AV installed. I contacted Arris SBG-7580-AC thinking they may have installed macfee on modem, but NO! Scans show clean and I even rebooted modem and select site and still have same warning. Where do I go next??
I will guess you are running a Windows System.
Please let us know if this clears things up for you.
You should of read my post "I don't have Mcafee installed"! That said it even shows up on my IPad's browers too. Yes I'm Win10, but will run tool and see.
I did read you initial post, since I can not see your system, I desied you to verify there was in fact no McAfee program installed.
I did manage to find the following at this link: https://securehomeplatform.mcafee.com/
Secure Home Platform is currently available on routers from industry leader Arris and will soon be available from D-Link.
McAfee is working with an ever-increasing list of router manufacturers and network operators / Internet service providers. Our partners are integrating McAfee Secure Home Platform into their routers so you can get automatic home network protection.
Thanks, now I have something to research including if it is on mine and if there is a way to control it... maybe with an app(?). Several months ago I called Arris and they stated we don't add any AV to our modems.
Please let us know if you find out any addtional information and I would guess that the McAfee Removal Tool did no good as the McAfee may not be on your PC.
@PA_WOODCHUCK wrote: ... Randomly when I try and go to a site such as accuweather.com and others I get a window macfee safe home is blocking this site. ...
There's a long discussion about this from the Summer of 2017 at https://forums.xfinity.com/t5/Customer-Service/Arris-Surfboard-SB7580-AC-Firmware-Update/m-p/2930738....
Good info there, but I contacted arris tech and stated I should be able to turn it off in admin panel... but there is NO option to do so. I purchased the SVG2482-AC since I'm moving TV and phone service to comcast. Just hope there is options there toconfig SHP or turn off. Been getting blocked for many sites such as accuweather.com amoung others.