I just did an IOS 14.0 update. Now my iPhone and iPad under Wi-Fi settings say that it is weak security and that the router needs to be configured to use a different security type. A phone call with Xfinity resulted in them merging my two home networks into one and creating a new password. It is still telling me the same message about having weak security but the technician assured me that it is indeed secure. Just wondering if anybody else has encountered this?
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The warning means that your router is exposing ur Mac address. Go to network settings, wifi, and enable private address. You may need to shut off ur wifi then turn it back on to reconnect to ur network. If you search on You Tube you will find a few videos about this this. Also, make sure ur network is secure. If you have a router with Advanced Security that should work for you.
I do have an eReader that requires only 2.5 ghz network to connect. Xfinity insists that the eReader would find the network and connect but I've seen many posts that indicate otherwise. Good. luck.
Thank you for your help. Private address was already enabled for my network that says it's weak security. I have turned off Wi-Fi and back on. Xfinity is telling me it's Apple's issue and now Apple is saying it's Xfinity's issue. I do have XFINITY listed under My Networks that has a lock but it doesn't require a password (doesn't say Weak Security under it either). Private Address is also enabled on this. I'm curious why this one doesn't require a password but it seems to be more secure than the one that I have a password on. Apple suggested that I ask Xfinity to configure the router to use WPA 2 (AES) or WPA3 security type. They said WPA (TKIP) is an older security protocol.
Just curious why you don't just use your routers ssid instead of the hotspot your using? I have iOS 14 and don't get that warning using my routers ssid
For what's it worth, when I connect on XFINITY on my iPad with 14 IOS I get that warning, when I click on the blue circle with a i in the middle a menu comes up, there is a setting to turn on private browsing, when I turn that on I can't join the the network, I turn it back off and then I can join the XFINITY network and the message don't appear anymore, maybe a glitch?
When I upgraded my iPad to iOS14, I suddenly got a "weak security" message claiming that WPA/WPA2 TKIP is not considered secure and recommending that I configure my XFinity router to use WPA2 (AES) or WPA3. But, XFinity doesn't allow me to change the configuration of my router, And, my McAfee Security app says that there is no security problem with my WiFi.
Is there a problem with the security of XFinity's WiFi network? If so, what are you doing about it and when will the problem be resolved?
There is a iOS update available, iOS 14.01, maybe this addresses those issues, I am installing it now
No the update does not fix the issue. Follow the instructions of the above poster. Apparently, my network was already configured for correctly so I never got the warning.
I only seen that warning when I tried to connect to a Xfinity hotspot called 'XFINITY' never on my home network, the hotspot wasn't my router so I have no idea how it was setup
My router won't let me change the security settings. It says:
Wi-Fi Mode, Security Mode, Channel Selection, Channel Mode, and Channel Bandwidth are being managed automatically to help optimize your home Wi-Fi network and improve Wi-Fi coverage.
It is set to WPAWPA2/PSK, which Apple says is not secure.
Do you have the BX6 or BX7? If so you can use the xFi app and adjust the settings. Go to the connect tab then see network and hit the pencil in the upper right corner. You should see all ur home network names and passwords. There is a grey area with a drop down arrow. You should be able to adjust the security settings there.
Hi there, @Leahcat.
I want to take a look at your account and research into this for you. Can you please private message me your full name? Thank you for posting to our forums.
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.
ComcastMartin, I clicked on your name but could find no place
to send you a private message. There was nothing to the right either on my iPhone or IPad to send you a message to give you my name.
Can we do this another way as I would like it resolved.
I tried logging into the router gateway using my known username and password. They don't work. I thought I would access the router and change the security settings to the recommended WPA2 AES, or whatever. I called xfinity and they said I have to log into my xfinity account, change my username AND password, and then I'll be able to access the router. Uh, that means resetting 27 devices with a new username and password. Why does the gateway login 10.0.0.1 no longer recognize the username and password, the one I'm using right now? And if I do actually change the username and password, how do I know it's even going to let me change the security settings to what's recommended? I will have to call them back. Another four hour wait for them to call me back.
Thank you for helping me spend another couple hours chasing "solutions" that don't work. I just got an offer from T-mobile for internet service. Checking on that now. How many thousands of people are worried about the "weak security" and its possible implications and will be spending hours trying to resolve the issue. And as usual, Apple doesn't care, xfinity doesn't care. Monopolies don't have to. Just like the latest IOS update canceled access to all of my 365 accounts in apple email. Hours watching pinwheels and "progress bars" and more hours trying to fix problems that cannot me. I know this is revolutionary but how about this from xfinity: "We are aware that many are having a problem with "weak security" showing up on your iPhones. Here are the step-by-step instructions on how to update your router settings to WPA2 AES (or whatever).....".
Well, it looks like I'm not the only one who has spent the day trying to fix a problem that cannot be fixed. Still in my robe.......
What exactly is your problem with the ios mail app? I have Office 365 on my Macbook Pro and and my iphone and have no problems sending or receiving documents or spreadsheets. The office apps are iphone are an abridged version. Did you reach out to Micorosoft to see what could be done?
We sincerely apologize for the inconvenience. Please follow the below steps to resolve the message that’s been appearing since you updated to iOS 14.
On the xFi Website
On the Xfinity App
Note: Once you have completed these steps, you may need to restart your Xfinity Gateway to have these changes take effect. You can restart your Gateway by removing the power cord from the wall outlet for two minutes or clicking Restart Gateway in the Xfinity app.
Please let us know if you continue to experience this issue after taking these steps or if you have any additional questions.
Nothing in the official solution works. The links you refer to do not appear either on the web page or on the app. There is no way to get to the modem editing tools you speak of.