I got a call from 89501295695 saying my isp has been hacked. Is this accurate? What can I do? Thanks. I am wondering if this is an issue on my phone instead of internet provider.
Hello, jackdyson2. Thanks for reaching out to us on the forums. I certainly understand your concern about the phone call. You can rest assured that we have not been hacked. If there were any security issues we would most likely reach out to you by email first directing you to contact our Customer Security Assurance line for more information.
If you would like me to look further into the account you can always send me a PM with your first and last name so I can look over the account.
To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.
No worries. If you need assistance in the future, don't hesitate to reach out to us.