Community Forum
Hello Duanesu, can you give more details on this call? Were you told there was a problem with your services?
I am a Retired Official Comcast Employee and no longer actively support the Xfinity Forum.
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Thank you, that is definitely not a number from us. I would block it going forward and I can get this looked at. I can look at your account and see if there was anyone trying to make contact with you or any issues. To protect the privacy of your account, please send me a private message verifying your full name, street address including city, state, and zip code (and apartment number if one is associated), and the full account number or phone number associated with your services. To send a private message click on my name, then click private message me.
I am a Retired Official Comcast Employee and no longer actively support the Xfinity Forum.
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Absolutely, and thank you. First, I don't see any attempt to call you, so I would ignore that call and block that number. Secondly, looking at your account and signals, all looks great. I apologize for this inconvenience if you ever need assistance let us know. Is there anything else I can assist you with tonight?
I am a Retired Official Comcast Employee and no longer actively support the Xfinity Forum.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a post as the Best Answer!
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Perfect, and thank you again. If you need any further help going forward please reach out to us, we are always here to assist.
I am a Retired Official Comcast Employee and no longer actively support the Xfinity Forum.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a post as the Best Answer!
We ask that you post publicly so people with similar questions may benefit from the conversation.
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