As of 04/25/18, you will notice new Xfinity Forum badges. These badges will be in addition to our existing badges and will be awarded for performing new actions within the community.
Knowledge Base Badges:
Our Knowledge Base is an area in the community where our most active, well written posts live. The Knowledge Base is important for the community as it collects the best forum posts in one place so they are easily accessible and searchable (similar to a library of curated content). You will be able to easily identify these articles in the community as they have the word ANSWERED at the beginning of the title.
These articles come directly from posts in the community and can be authored by any registered forum user. For every article you help author, you will listed as a contributor right on that article. The more articles you contribute to, the more badges you will receive.
Unified badges are our most exciting badges yet. They require you to complete all of our most important forum actions to receive them. This means that you must be actively posting, replying to others, having your replies marked as the Best Answer on a post, receive kudos from the community, and contribute to Knowledge Base articles.
These badges will be a little more difficult to receive than other badges, but they are much more rewarding. We welcome you to actively participate in the community in different ways so you can be awarded these new badges.
I received this "1st XKB Article" badge ("Congrats on your 1st XKB article! A knowledge base article has been created using your contributions. We appreciate and thank you!"). Where do I go to see which article it is?
Thank you for posting your question. You can find our complete collection of Xfinity Knowledge Base articles here. Take a look at the "Contributors" located on every Xfinity Knowledge Base article.
I never found my name listed when I got my badge. Having the badge is good enough.
I apologize for the confusion, the badge you received for a Knowledge Base contribution may have been an error with our system. It has since been corrected and you will notice that badge is not displaying on your profile.
Again, we apologize for the confusion. Please let us know if you have any other questions.
Win a few. Loose a few.
Bummer, but nice to know, even if it was an error. Unanswered questions & problems drive me crazy.
Ha, we should have stayed quiet and kept our badges that one is rare. Agreed, I don't like a mystery or uncertainty either. It was funny because I just joined and hadn't contributed anything that belongs in a KB article. Now over at Logitech; they owe me some sort of badge for figuring out an ongoing issue.