why exeter communtity tv dont have closed caption such as in town meeting and website, we have three deaf family , several deaf and hard of hearing and several senior citizen who depend on closed caption funding is from comcast to use in goverment tv programs ??
I have escalated your issue to the Comcast Team available to these forums. Check back often for a reply in this thread or via Private Message from a Comcast Official Employee.
rtf57, thanks for reaching out.
Pursuant to federal rules, broadcasters and video programming distributors, like Comcast, are required to provide Closed Captioning for most English and Spanish language video programming shown on TV.
Keep in mind, however, that not all video programming is subject to the Closed Captioning rules. For example, advertisements of less than five minutes are not considered video programming subject to the Closed Captioning rules. In addition, there are exemptions for certain programming or networks, including Public Service Announcements, programming on new networks, locally produced educational programming and programming distributed between 2:00 AM and 6:00 AM.
Does this fall into the captioning issues you're experiencing?