I have cable line that was weighted down by recent snow fall. It is touching my neighbors car. My internet/cable/phone are intermittent.
I have been all over the Comcast site and can't find the appropriate place to get a ticket in to have this fixed. I know there are folks with way worse storm damage out there but it appears that this just needs to have a few cleets replaced on the pole to fix the issue.
Where can i report this?
Hi Jenniferpoore -- I can help with having the line raised to its proper height. Please send me a PM with your name, full service address, and either phone number or account number for authentication. I'll get a job built for a crew to come out a raise this line.
Click my name (ComcastZach) and click Private Message Me.