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This board is for questions about accessibility features (Video Description, Closed Captioning, Video guidance, etc.) for people with disabilities.
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My disabled family member cannot independently manage new box.  Can I downgrade to old DVR?

Expert

Re: box


eor1 wrote:

My disabled family member cannot independently manage new box.  Can I downgrade to old DVR?


Hi, I moved your post to the correct area of the forum. please see link http://forums.xfinity.com/t5/Accessibility/Does-comcast-have-an-accessible-Chanel-changer-for-someon... for expert assistance with your needs.


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

If you'd like information about the Expert program, you can find it here(updated).