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Weemote X

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New Poster

Weemote X

Alzheimer's remote. Can't get it programmed with XiD-P box. It is what she is used to. I need it to work.
Expert

Re: Weemote X


@Dot1920 wrote:
Alzheimer's remote. Can't get it programmed with XiD-P box. It is what she is used to. I need it to work.

based on help/support page for weemote x https://support.weemote.com/hc/en-us/articles/216246206-weemote-X-Complete-Device-Code-List-PDF- code 307 and 308 may work. Comcast does not support non-comcast supplied equipment.



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New Poster

Re: Weemote X

I tried those....thanks
Official Employee

Re: Weemote X

Hi there, Dot1920. 

 

Was that able to fix it? 

 

I want to make sure that worked for you!

 

If you need any other help, please let me know. 


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New Poster

Re: Weemote X

No
Official Employee

Re: Weemote X

@Dot1920 - Have you tried to reach out to Weemote support and see if they can assist? 


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New Poster

Re: Weemote X

Yes. They say my box will only read rf. Remote is ir
Official Employee

Re: Weemote X

Understood! Do they have a model that is similar to the one she had? 


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Official Employee

Re: Weemote X

@Dot1920

 

I wanted to touch base before I close out your post. Did you have any other questions? 


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