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Unusable signal

This board is for questions about accessibility features (Video Description, Closed Captioning, Video guidance, etc.) for people with disabilities.
New Poster

Unusable signal

Getting this message with D123.147.
Expert

Re: Unusable signal


Miller_789 wrote:
Getting this message with D123.147.

hi, on what device did you see the message and what were you attempting to do?



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New Poster

Re: Unusable signal

My tv not on
Expert

Re: Unusable signal


@janiefowler wrote:
My tv not on

since you posted in Accessibility area of the forum, and wrote very little text and gave no specifics nor examples, I'll give you the directions to turn on closed captions. press the down button on your X1 remote and press left to the circle with CC inside. if not checked press enter to cause the CC to turn on. 



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!