Comcast offers a large-button remote to Accessibility customers upon request. The large-button remote is a third-party device, offered free of charge, that delivers improved readability of the remote keys and may be easier for our elderly or visually impaired customers to use.
The large-button remote is simple to program and can operate two devices at once, such as your TV Box and television. The remote is pre-programmed to work with Comcast's Motorola TV Boxes and TV Adapters. Comcast provides this device for our customers and offers help and support for using it, though we do not manufacture it ourselves. The remote control requires installation of four new AA batteries (included).
Front of Remote:
Back of Remote:
From top left to bottom right, the large-button remote is laid out as follows.
Program the Remote to Your TV Box:
Your remote is pre-programmed to operate XFINITY TV Boxes. If you're using a Motorola or Cisco TV Box provided by XFINITY, you may need to program the remote for Motorola or Cisco mode using the following steps:
Program the Remote to Your TV:
To program your remote for control of TV power and volume, follow the steps below:
Can't find your code?
If you cannot program the remote for TV control using the codes provided for your manufacturer, please follow the steps below to search through all available codes. You can also search the Device Codes list.
Requesting a Large-Button Remote:
Customers who are interested in ordering a large-button remote should contact the Accessibility Support Center for Customers with Disabilities.
More Information About the Large-Button Remote: