Visitor
•
1 Message
Xbox Connection Issues
I just recently been having problems with my internet (specifically when it comes to xbox connectivity). I am able to connect just fine to games and other services though when I try to talk to other people it simply just disconnects me from the xbox party. It isn't my NAT type as it is open. I have narrowed it down to my DNS. I do not want to change my DNS to a public one (as I have tried it). What can I do to fix this? It has become an issue. I would appreciate the help!
XfinityChelseaB
Official Employee
•
2.3K Messages
5 years ago
Hello @user_f45354! Thanks so much for taking a moment out of your day to leave a post on our community forum! I'm sorry to hear you're having issues with your service dropping while you're playing your games, but you have definitely come to the right place for assistance! May I ask what game you're trying to play when this happens? What are your primary and secondary DNS set as?
0
0