Wireless 6GHZ was working yesterday not it does not what is going on with this 6ghz service?

Hey everybody,

I have been waiting for 6ghz service for 2 years now. I was looking into it yesterday or so and I noticed the 6ghz wireless was working, I was able to connect my PC to it and was able to get about a 720mbps on a speedtest.

Well today being Oct. 22, 2024 it is not working again. I was curious to know what is going on with the 6Ghz at Xfinity ISP.. I had purchased some wireless cable boxes on what the Rep told me they will work with 6GHZ, well that was 2 years ago and they still do not have this serves working as it should..

Was it a fluke I was able to connect yesterday and today nothing? I checked on the xFinity App and it shows all 3 tiers, 2.4G, 5G & 6G but the 6G does not work for some reason. II had a comcast Tech come out last november and they said it should be in my area but May 2024, well it is Oct and still it don't seem to work..

Anyword on 6Ghz wireless with xFinity yet?

Responses

XfinityJorge

Official Employee

•

1.7K Messages

30 days ago

The_Nephilim Hey there! Thanks for using our Forums to contact us and we are here to work together to address all of your concerns. We see that you have some concerns about the speeds going to your home and if you send us a DM we are happy to look into this. Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

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The_Nephilim

Wireless 6GHZ was working yesterday not it does not what is going on with this 6ghz service?

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