Visitor
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17 Messages
Weak Router
I have only been an Xfinity customer since August, so I am still learning. I have notice I do not have near the coverage area outside that I had before with a modem and Linksys WiFi router. If I am out in the garage, which is attached to the house, I sometimes do not have a signal and the phone goes to my phone's 5g. What can I do to boost the signal?
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EG
Expert
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114.7K Messages
5 hours ago
Some tips for improving WiFi performance;
http://corporate.comcast.com/comcast-voices/10-ways-you-might-be-killing-your-home-wi-fi-signal
https://forums.xfinity.com/conversations/internet/answered-how-to-improve-your-xfinity-wifi/602da486c5375f08cd804f16
https://www.xfinity.com/support/articles/improve-your-wireless-home-network
https://www.xfinity.com/support/articles/internet-connectivity-troubleshooting?linkId=180985598
https://www.cnet.com/how-to/home-networking-explained-part-2-optimizing-your-wi-fi-network/
https://www.smallnetbuilder.com/wireless/wireless-features/wi-fi-ping-spikes-causes-and-fixes/
There are other options. Google for WiFi repeaters / range extenders, WiFi mesh systems / pods, powerline ethernet adapters, MoCA adapters. Good luck !
(edited)
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EG
Expert
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114.7K Messages
1 hour ago
Yeah. Their rented gateway devices are notorious for weak output / poor range. You may want to try using their pods / WiFi extenders. Depending on your speed plan you may be able to get one for free after the connection quality is tested;
https://www.xfinity.com/support/articles/wifi-boost-guarantee#:~:text=With%20your%20plan%2C%20you%20can,an%20Xfinity%20Assistant%20to%20continue.%22&text=for%20better%20coverage-,Your%20test%20showed%20some%20connection%20issues.,dead%20spots%20in%20your%20home.
If not for free, you may elect to purchase one or more;
https://www.xfinity.com/learn/internet-service/wifi/wifi-extender
There are other popular third party brands.
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