scottblahblah's profile

Regular Visitor

 • 

4 Messages

Thu, Dec 24, 2020 5:00 AM

slow internet speeds.

300 Mbps plan and getting around 50 Mbps at good times, 20 Mbps at others

- tried resetting router via xfinity webpage - didnt seem to reset as internet was always available

- using xfinity website to diagnose my modem and it says there is an issue connecting to my modem

- wifi off, all wired connections unplugged and just my laptop plugged directly into router - 50 Mbps speedtest result.

 

Time for a new modem  or time to finally say 'yes' to my weekly visit from the FIOS rep?

 

Any thoughts appreciated.

Responses

Regular Visitor

 • 

4 Messages

7 m ago

And....just logged into modem as admin and did a reboot and now I have 36 Mbps download speed.

 

Sigh.

 

 

CCAndrew

Gold Problem Solver

 • 

25.9K Messages

7 m ago

What’s your modem? Is it approved for the speeds you’re paying for?

New to the Community?

Start Here