17 Messages
Own modem shows offline after activation
The Xfinity app shows my own modem as offline after activation. My Internet is working fine.
17 Messages
The Xfinity app shows my own modem as offline after activation. My Internet is working fine.
XfinityDemitrius
Official Employee
•
2.3K Messages
3 hours ago
Hey @Machiavelli777, Thank you for visiting our official Xfinity Forums Community support page. I am glad to hear that the Internet is working without issue. If any recent account changes were made, it can take up to 72 hours for the changes to reflect. Are you currently experiencing any issues with the services outside the application?
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