U

Visitor

 • 

1 Message

Tuesday, October 22nd, 2024 5:58 PM

No range

A new router was installed and it has no range. Old router has like a 1000 foot range. This one has like five feet. 

Official Employee

 • 

2.8K Messages

1 month ago

@user_8b957c Thank you for taking the time to reach out to us here on our Xfinity Forums. I can definitely understand the concern if your Wi-Fi signal is not reaching as far as it used to. Have you attempted any troubleshooting steps, such as troubleshooting via the Xfinity app, or restarting the new modem?

forum icon

New to the Community?

Start Here